Chakloon Info is an information center providing documentation and legal information for the Chakloon service package. Operated by Haydamax OÜ, the platform serves as a centralized hub for all services within the ecosystem. It provides users with access to service descriptions, news, and a text search function. The center is available in English, Ukrainian, and Russian, with the English version serving as the binding language for documentation.
Features and Content
The platform is organized into several functional areas, including service assistance, news, and a legal section. The legal department contains thirteen general documents, such as terms of use, privacy policies, community rules, child safety, moderation, and appeal procedures. It also provides a single point of contact regarding the EU Digital Services Act, along with specific addresses for inquiries concerning data, child safety, and abuse. Users can utilize a text search tool to navigate the available information. In October 2026, an RSS feed was established for the news section.
Organisation
Chakloon Info is part of the Chakloon ecosystem and functions as the primary information resource for all services within the package. All constituent services link to this center to ensure consistent access to legal and operational information. The current version of the documentation, designated as version 1.0, has been in effect since October 2026.